Browse Teach Curate

Blameless Postmortem Practice

Run a structured incident or failure review that treats mistakes as information about the system rather than about an individual's character. Write findings that trace a failure to contributing conditions and decisions rather than to a person to blame.

Chief Galen Tyrol Video

Blameless Postmortems: Reviewing Incidents as System Data, Not Blame

Walks through how to run an incident review that traces a failure to contributing conditions and decisions instead of a person, and why that produces more honest incident data.