Conceptual

Communicating with a Person with Dementia

Dementia changes how a person processes language, so effective communication adapts to meet them: approach from the front, use their name, speak in short single-idea sentences, allow generous pauses, and offer simple either-or choices instead of open questions. Tone, facial expression, and touch carry more meaning than words as the illness progresses — a person may forget what you said but remember exactly how you made them feel. These adaptations are the foundation for every specific technique that follows, and they preserve the person's dignity by keeping them a genuine partner in conversation rather than someone being talked past.