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Giving and Receiving Feedback

This concept covers how to deliver feedback that is specific, behavioral, and actionable, and how to receive feedback without triggering defensiveness. You will learn why vague or trait-based feedback fails and how framing feedback around growth rather than judgment changes how it is received. You will also learn techniques for managing your own reaction when receiving critical feedback.

Chief Galen Tyrol Video

Radical Candor: Giving Feedback That Is Both Kind and Clear

Kim Scott's TEDx talk on the Care Personally / Challenge Directly framework, explaining why vague or purely kind feedback fails and how to give specific, actionable feedback without triggering defens…